What our customers have to say....
I received my plant order and everything arrived on time and in fantastic condition.I'm very impressed with the quality of all the plants and how well they were packaged.I'm the V.P. of the Regina Aquarium Society and we will do a group order again.Thanks Greg Bote.
Plants have arrived in VERY GOOD shape Your plants are so much bigger than what I get @ Pet Shop . Makes the extra shipping cost worth it
THANK YOU
Jim Newman Bosworth Detailing, Inc.
my name is jay, i placed a canadian order for plants two weeks ago. just got my Package today. i must say; i am completely,%100 satisfied.The Plants i was Sent We're in immaculate condition,and much bigger than i thought they would be.and everything was packaged very well,as to not damage them. you guys went all out! Thank You, and i'm definetely goin to be ordering more, again and again.
Sincerely: Jay Northcott
Finally got it all Planted, I forgot to turn down the HQI’s to an hr, they were left on for two, scorched some of the clover and hair grass, but not too bad. Thanks again for the help.
Tony Piasecki
Thanks guys, plants arrived in great shape and right on shedule. Will be buying more stuff soon!
Glen Cunningham
Milton, Ontario
Canada.
recieved your plants today was pleased with them all thank u
will show my friends at oceans and seas for whom i work part time and we may place a order for the store these plants were for my own tanks so i did not use the store name still i;m very impressed with all that u did and the quality of the plants thank u again
sin. Thomas Pulliam
I usually don't take the time to email a company about their products, but in this case I feel I must. The quality of the plants that I received from you was exceptional. These were by far the best quality plants I have ever gotten online. You exceeded my expectations. I was hesitant to order at first because of the high shipping cost, but the quality of your plants is outstanding.
Kate Letts
The plants arrived last week in great shape,the quality is realy outstanding.I have atached a picture of my 75 gal tank
I just setup.
Thanks again,
Jan Smit.
I received my plants yesterday, and I’m so thrilled. The packaging, prompt delivery and robust health of the plants was just wonderful. Thank you for a great experience! Jessica Leebelt
Hi AquariumPlants,
I recieved my order today and everything came in fine. I would also like to thank Randy for making sure my order was taken care of. He phoned me because there was a question of UPS Next Day Saturday Delivery not making it to Hawaii in the specified time, instead of just sending it. My order was small, but he still took the time to ensure that both parties were aware of the situation. Excellent customer service is a rare commodity in this day and age. I will definately shop here again and recommend you to other hobbyist.
Thank you, derrick (customer ID# 1515)
Thanks Mark ! I always appreciate your 5 star service….
You will always be my first choice for products and referrals to others…
Take care
Asif
Dear APL:
I received my order for live plants and was very pleased with ordering from you. They arrived in good condition and your prices are great compared to local pet stores. Sincerely, Jack Murphy, customer
I received the order today. Nice! Really fast shipping! I really like the lace it is great, along with everything else. The plants were packaged well and everything was intact. The co2 regulator is a gem and looks to be assembled well. Thank you for the pleasant experience.
Regards,
Frank
I just received my order and I AM SO PLEASED WITH THE PLANTS.( Aponogeton Madagascariensis)
It is the best looking plant in my tanks 75+10+2 gal I cant tell you how much I appreciate the fast shipping. You even included a smaller plant for free.
Thanks Again
Ed Shott
HI,
I just wanted to let you know that the plants arrived and look excellent. In particular, I have never seen a Madagascar lace plat as beautiful as the one included.
thanks,
Bruce
Dear Mark,
This is the promised picture of my 70gal community tank. I've ordered some plants from you guys a little while ago and now, after nearly 2 month this is how it looks like, heavily planted, lush and green!
Thanx again, Vanessa
Hello,
I just wanted to ask two quick questions. But beforehand, I want to say that I was incredibly skeptical about overnight plant deliveries and the health of the plants upon arrival. I am extremely impressed! I was overwhelmed by how beautiful the plants looked and how well they were packaged. I will definately be a repeat customer. I loved all the plants in the assortment as well. They are all very good choices and varied in appearance. I was beyond 100% satisfied!
Randy,
Just wanted to take a minute to let you know the plants arrived Saturday as promised, and all of them were way above my expectations....especially the broad leaf chain swords! I have never had any like them in my years of keeping planted tanks, and look forward to seeing how big they get. I was extremely impressed that you went above and beyond to get my order to me by Saturday. As a gesture of my appreciation, I will be sending you a check in the next few days to cover the extra cost of the express shipping. I realize that you made very little profit off my small order. Please accept it with my most sincere thanks. After all, people and businesses like yours are few and far between these days. Keep up the good work, and feel free to use any part of this email as a testimonial.
Regards, Ron Mills Wetumpka, Alabama
Hi, I received my plant order very pleased with the selection and size of the plants. You guys are fantastic. Please send me the tracking info for my other order below. Thanks Sal
Hello,
Please feel free to use this on your testimonials page.
I received my order a couple of days ago and was incredibly impressed with the packaging, size and health of the plants. The Hygrophila and Ritala bunches were so thick I had enough excess to set up a ten gallon tank. Thank you so much for the extra Anubias too, what a pleasant surprise that was!! Count me as a lifelong customer.
Chris from Florida
ps...included is a picture of the 10 gallon tank I put together with the excess Hygrophila, Ritala and an Anubias. Please feel free to use on your website also.
Mark I am writing this to compliment the service aquariumplants,com,as I ordered a co2 manifold system and some java fern plants, The java fern were the largest I have ever seen and were in excellent condition. But the main I want to compliment you about was the sales associate at aquariumplants. He guided me thru every steo of the co2 system,and I certainly recommend him if you want to go this route with your plants. Thanks again for you excellent service. Floyd Dillabough
Mark Thanks for Shipping the JBJ Fermosa Lights...I was also satisfied with
my Eco-Complete as well....Just wanted to let you know that I am Highly Satisfied
with your company and will definetly do business with you again...infact if I need anything
and have the need to order online....you guys will always be my first choice for Aquarium Plants etc.
Take care... and get ready for snow 
Asif
Hello:
I got my order on Saturday that you shipped on Friday. The mailman delivered it in the morning while I was out but luckily I have a nice mailman because he came back again in the afternoon when I was home.
Again, I am impressed with the quality of plants that you sent me. They are beautiful. The aponogetens ulvaccus are gorgeous! They are huge! I put the largest one in one of my tall aquariums. It not only reaches the top, there are plenty of leaves that float along the top. They even had gigantic stems with flowers on them. Everythings else looks great. I am glad I discovered you. Thank you for the great plants.
Marvin Jacobs
Vallejo, CA
You guys are dynamite! I placed the order on Monday and received it on the West Coast on Tuesday. The plants were in great shape (wrapped in the Wall Street Journal no less-very classy!) and the variety and quantity far exceeded my expectations. Thanks. Gregory
Mark,
the plants arrived right on time on saturday while the tanks were open and the are Beautiful !!
thanks so much and know that we will certainly be purchasing from you in future.
sincerely,
John and Andrea Caesar
Dear Aquariumplants.com,
Simply put, your plants exceeded my greatest expectations 100 times over. I had read some less than favorable posts on the internet regarding your company, but when I pulled those plants out of the box today, my jaw dropped. The klenier bar sword is one of the most glorious plants I have ever seen, and i almost wish I hadn't ordered the mother sword "rose" so that I would have more room for it. The plant you added for free has quickly become my favorite plant of all, and you have definately made a loyal customer out of me. To anyone who is re-thinking ordering from your company because of those naysayers, I say to hell with them and do it. You won't in a million years be disappointed.
Sincerely,
Ricky Chawla
Thank you so much for my aquarium plants. The anubias
you sent to me were all of good health and size. Also, most
of them were even flowering. I also want to thank you for
your great service, fast delivery, and of course, the extra
plants. I now know where I'm going to order plants from in
the future, and you have another loyal customer.
Sincerely,
Kelvin
THANK YOU SOOOO MUCH!!!! I AM VERY HAPPY WITH THE SHIPMENT WHICH I RECIEVED TODAY! I was very surprised and happy with all the extra plants you sent me. Way above and beyond your "free" offer. The sword plant is very beautiful, thank you for including it. I prepared the plants and planted them this afternoon and they are already pearling so looks like they made it through the trip just fine! Should I need more plants in the future you will have more business from me. When my tank matures a little I will be more than happy to send you digital images. Thanks again, Stacy Real --------------------------------------------------------------------------------
Mark, I just wanted to let you know that I was a little worried about the plants getting here on a Saturday when I realized they were coming through USPS (my post office is horrible about delivering packages to me as I live a ways off the road and in the country), but I just happen to be checking to see if the mail had run at the same time I saw the mail person heading my way and I was able to get the plants back to the house without incident. When I opened the box my first thought was "Outstanding packaging". Everything was neat and in place. The plants had not been jumbled around in shipping and were not just thrown into a bag. They were each individually placed side by side in the shipping bag and carefully wrapped. I only pruned 3 broken leaves/stems from all the plants that I got! When I started taking the plants out of the bag I was extremely impressed at the quality of the plants, the sizes, and how many extras you had included! They truly looked as if they had just been pulled from an aquarium. As I placed them into my aquarium the plants started pearling. Also, the bunch plants were not just a bunch of broken stems or cuttings, which I have received from other retailers in the past and had to "nurse" them back to health. These plants were all in terrific condition and looked great. I have everything just spaced out in the aquarium right now letting them get accustomed to my lighting and CO2 and will be "scaping" them in the next couple days. I will definitely send you a picture once I'm done and will definitely order again! You have great plants and gave excellent attention to making sure your customers get top quality, extras, and their money's worth x3! Customer for life! Thank you so much!!! Tracy Bennett --------------------------------------------------------------------------------
Wow Mark, thats all I can say is Wow... Unbelievable...plants were awesome.....Wow! Thanks, Peter --------------------------------------------------------------------------------
Mark, It's been around two weeks or so since I recieved my plants. Most are doing extremely well and others, mostly the fluffy ones, have become quick food for my Rosy Barbs. All in all, at least 75% have survived the Rosy's and are beginning to look real healthy. I have a good variety and my tank looks ten times better today than it did a few weeks ago. Thanks, Michelle --------------------------------------------------------------------------------
Mark, Just wanted to let you know that I am quite happy with my recent purchase of plants. I ordered the 24 plants for $30. I received my order about two weeks ago, got my carbon dioxide hooked up about a week later and now the plants are growing like crazy. I am very impressed. Thank you, Michael Clayton
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We have been happy with our recent purchase from Aquariumplant.com and have enjoyed watching our plants grow. We have a 72 gallon freshwater aquarium that houses a variety of fish. We average about 12-14 hours of light per day for the plants. Some of our plants however have a black hair-like growth on them. Can you advise us to what this may be and on how to treat it? Also, any recommendations on a good plant care book? We would appreciate any help you could provide. Thank you, Ilene & Tracy Beer
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Great Plants I just wanted to let you guys know the assortment of plants is, in a word-FANTASTIC! I am very pleased with all the different varieties. I don't know how you can sell them for so little. Even with the lousy lighting I have, the seem to be doing all right. Keep up the great work. Thank you. Keith
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Dear Mark A few weeks ago I purchased your "grow your own plants" buds at PETCO and I must say that I have grown some of the greenest, healthiest and most beautiful plants I have ever owned ! Thank you for making available such a wonderful product. I hope to acquire more buds soon. I am a web developer by trade and I am working on a site for somebody who will be selling aquatic supplies. Do you guys have some type of affiliate program I can turn him on to? If so please let me know. Thanks again !!! Joey Aguilera "Kids, you tried your best and you failed miserably. The lesson is, never try" - Homer Simpson http://www.indiscipline.net/
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Hi Mark, Thanks for your fast reply. Yesterday I did plant the bulbs with the sprouts up. I was very surprised when I looked at them this morning. They grew about 1/2" over night. I have a 70 gal plexi tank, fresh water. I'll call your number. So far I love the plants. A far cry better then plastic plants, and tons cheaper than buying grown plants. I bought them from PetCo here in Saugus Ca 91350. I'll tell you, they had a rack of about 20 of them, they sold out within a week!!! I think these plants will be a big seller everywhere. Thanks Mark Dave Booth
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Dear Mark, Usually when you have a bad product or a complaint, that is usually the time when you hear from everybody and their brother......Well, I must tell you. I bought your package of bulbs last Monday, the 1st of October. By the second day we had three bulbs blooming. By the end of the week, all seven had produced. Today is the 13th of October and all seven are thriving. Not only that but the first two are now bigger that the original plastic sword plant that we had in there. They are truly amazing. When I first bought them at PETCO, the manager said she really knew nothing of the product and if we were successful with them to let her know... so feel free to use my resounding applause and my endorsement. For once I have gotten a product with honest advertising and it is truly a breath of fresh air. My aquarium is beautiful, and for the last ten years we never had used real plants only plastic because we heard that live plants were a pain in the -. Thank you again. I am also in business for myself and integrity is very important to me, obviously it is to you also. Sincerely, Georgia Ann Miller
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Dear Mark, I bought a bunch of A. ulvaceous (rhizomes?) from you about 4 months ago. Not only did 95% of them take root, most them flowered and now I have tiny plants at the bottom of the aquarium from these seedlings! The best bunch of aquatic plants I got from anywhere! Deep up the good-work! Wish you all a Merry Christmas and Happy New Year! Regards, Saroj Mathupala Michigan -- Saroj P. Mathupala, Ph.D Assistant Professor Department of Neurological Surgery and Karmanos Cancer Institute Wayne State University School of Medicine Detroit, Michigan
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From Karl Buder Mark: Thanks for your message and I am happy to advise you that the plants in my first shipment are doing very well and have been a wonderful addition to my tanks. Excellent quality! I look forward to the next shipment! Regards Karl From Mark@aquariumplant.com Dear Karl As you may recall, when we shipped your aquarium plant order on Oct. 24, we were short some of the different varieties. We do appreciate your business and we are pleased to send you 7 more varieties (FREE) now that our shipment came in from Africa and Asia. Your shipment went out via PRIORITY MAIL Monday Nov. 27. It usually takes 2-3 days. If you live in an area that the temperature drops below 50 degrees, please watch for the shipment so it doesn't sit in an outdoor mailbox. Please let us know in a few weeks how the plants are doing for you. Thank You, Mark @ www.aquariumplant.com
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From Shawn Mark: I was somewhat disappointed the day I opened the package. I thought I made another bad internet purchase. Boy was I wrong. More than half of them are already 8 or so inches tall. They are all doing very well. What a surprise they were. Thanks Shawn
From Mark@aquariumplant.com -------------------------------------------------------------------------------- Dear valued customer, Thank you for your order. It has already been processed and shipped PRIORITY MAIL. You should recieve it in 2-3 days. As per our advertising, we ship all plants in a very early stage of growth (freshly sprouted) to ensure live delivery and to aid in handling and planting in your tank. Some of these species grow quite rapidly. In a few weeks let us know how they are doing. Sincerely, Mark@aquariumplant.com
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Dear Mark, A few months ago I bought a pack of your bulbs at a local PETCO (on City Line Ave in Philadelphia, PA). I was amazed at how vigorously they grew, and quickly realized that I had found the perfect way to obtain top quality plants at a fraction of the usual price. I returned to the store, bought all of the remaining bulb packs on the shelf, and asked the salesperson to please order some more. I was told that they would soon be in stock, but over the past few months I've returned to this same PETCO several times and have never seen your bulbs on the shelf. I even went to another PETCO (on Lancaster Ave in Philadelphia) and they didn't have them either. As far as I can tell, these bulbs always sell out within a week of their arrival, yet for some reason PETCO is not restocking them. You've got a great product that would be much in demand if it were only available. Since I can't seem to find them at PETCO, I have placed an order for 60 of these bulbs on your website. I hope to see them in my local PETCO again soon, but if they don't show up I will continue to order them directly from you. Sincerely, Eric
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Dear Mark Thank you for your help. I'm so glad to take the plants again. They are very good condition. I'm going to take good care of them. In a few week later I will some news about the condition of them. I hope that your business goes well. Thank you again. Sincerely, Chae from South Korea --------------------------------------------------------------------------------
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